Depending on the circumstances of your claim, you may need to provide additional supporting evidence. If you are unable to provide a connection to the address on our records, then you must provide a letter from the entity that sent us the money confirming you as the rightful owner(s). What documentation you provide depends on the type of claim you are making. If you are raising a claim on behalf of someone else, you will need to provide a completed Revenue NSW Authority to Act form PDF, 561 KB signed by the owner, along with proof of identity for both yourself and the owner.

Report a scam

Businesses can charge a surcharge for paying by card, but the surcharge must not be more than what it costs the business to process that payment type. The new regime is designed to strengthen Australia’s merger control and provide more certainty and transparency. “We prioritise the issues impacting the Australian economy, consumers and businesses in Australia.” An increase in romance scams reports and money stolen across 2025 highlights the need for Australians to talk to family and friends about the tactics scammers use to build trust and steal money. That same year, ACIC removed Suncity from its Australian priority target list, informing its policing partners that “Suncity significantly reduced their presence in Australia following targeting activities taken by law enforcement”.

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And on December 1, the Suncity high-roller travel business ceased its casino operations in Macau, the place where it all began. On November 28, Macau police remanded him in custody to face trial for alleged criminal association, illegal gambling, money laundering and running an illegal online gambling operation in the Philippines. As it looked into Suncity operatives behind closed doors, ACIC also provided information about the company to the state commissions of inquiry into Crown Resorts that, along with media exposés, led to the overhaul of Crown and Australia’s gambling industry. With the listing of Suncity as a priority target, ACIC devised a plan to drive Chau and his company from Australia. The Macau-headquartered and Chau-owned “Suncity Gaming” had, according to intelligence briefings ACIC provided NSW and Victorian police, “significant capabilities to facilitate large-scale money laundering between Australia and China”. Over a year earlier, ACIC had added Chau’s junket business – the Suncity firm dealing with Crown and The Star and which was generating billions of dollars in high-roller turnover – to its Australian priority target list.

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